Date: Wednesday, January 17, 2018 12PM – 1PM EST
An in depth introduction to Achieving Competitive Excellence (A.C.E.) and how benefits of
adopting this philosophy to improve company performance.
ACE is an operational philosophy and methodology founded by a man named Yuzuru Ito, who
developed it to increase productivity and improve quality when employed by one of our clients.
Our client introduced it to us when they invited us to participate in a program designed to
improve the performance of their service providers. Our CEO immediately saw the advantages of
this philosophy and committed JMR to making it our own – by weaving it into our “tailored
service” business model.
